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Comment by morpheos137

3 hours ago

I see lots of people complaining about this down time but in actuality is it really that big a deal to have 30 minutes of down time or whatever. It's not like anything behind cloudflare is "mission critical" in the sense that lives are at stake or even a huge amount of money is at stake. In many developed countries the electric power service has local down times on occasion. That's more important than not being able to load a website. I agree if CF is offering a certain standard of reliability and not meeting it then they should offer prorated refunds for the unexpected down time but otherwise I am not seeing what the big deal is here.

> It's not like anything behind cloudflare is "mission critical" in the sense that lives are at stake or even a huge amount of money is at stake.

This is far too dismissive of how disruptive the downtime can be and it sets the bar way too low for a company so deeply entangled in global internet infrastructure.

I don’t think you can make such an assertion with any degree of credibility.

30 minutes of downtime is fine for most things, including Amazon.

30 minutes of unplanned downtime for infrastructure is unacceptable; but we’re tending to accept it. AWS or Cloudflare have positioned themselves as The Internet so they need to be held to a higher standard.

> It's not like anything behind cloudflare is "mission critical" in the sense that lives are at stake or even a huge amount of money is at stake.

Yes, there are lots of mission critical systems that use cloudflare and lives and huge amounts of money are at stake.

> about this down time but in actuality is it really that big a deal to have 30 minutes of down time or whatever. It's not like anything behind cloudflare is "mission critical" in the sense that lives are at stake or even a huge amount of money is at stake.

This reads like sarcasm. But I guess it is not. Yes, you are a CDN, a major one at that. 30 minutes of downtime or "whatever" is not acceptable. I worked at traffic teams of social networks that looked at themselves as that mission critical. CF is absolutely that critical and it is definitely lives at stake.