Comment by the_snooze
2 days ago
I'd argue it's more than "just inertia." It's that end-users don't have any real meaningful choice. If you deviate from the standard in your field (MS Office in my case), you take on immense costs for minimal gain.
Microsoft knows this, and they make business decisions to maintain and expand this position. They may not be a monopoly in the strict sense (and I never said they were), but they're not a passive player either who accidentally fell into this situation. We don't need to give trillion-dollar companies the benefit of the doubt here.
For the edification of the readership, please share how Microsoft's business decisions are being made to maintain a monopoly in your space. Are they buying out competitors? Are they using contract terms that forbid the use of other vendors? Are they under-pricing their product relative to the market?
If the cost of migrating results in "minimal gain", doesn't that mean that they have a top product and the market has other competitive products by definition?
If you can provide some evidence of how they actively use business practices to maintain a monopoly, it would go a long way to advancing this discussion instead of showing long-held biases and I'm sure some lawyers out there would be ready to make a name for themselves.