Comment by bryanlarsen
20 hours ago
In my experience at the DMV they process a large number of clients per hour; they appear quite efficient. The problem is that there aren't enough customer service agents to handle the volume so the lines are massive.
Cutting their budget makes things worse, not better.
Yes: given the number of clients they have and the amount of services they offer, it’s a marvel that the DMV (and USPS) work as well as they do.