Comment by cycomanic

I find fascinating how the efficiency of local coffee shops differs based on country. If you go to a place with good/excellent coffee in e.g. the US or Sweden they typically have the latest and fanciest equipment, and the coffee making seems like a ritual taking forever. In contrast go to a cafe in Italy or Sydney or Melbourne and the baristas pump out coffees and a ridiculous speed all often at a quality better than those artisanal places elsewhere. I think it's mainly a function of the number and type (i.e. demanding a good coffee not Starbucks slop) of customers you serve. It really does not require ridiculous warehouse style efficiency optimisations.

Incidentally in countries like Australia or Italy Starbucks has not made significant inroads apart from some tourist areas.