Comment by hnthrow0287345

Sure, those two specifically can be handed off because they involve basically no user journeys for the product and a PM can't reasonably be expected to know the technical details of performance or scaling. But any PM or engineer should be able to at least ask "is the performance bad everywhere, or only specific things"?

But a PM absolutely should be diving deeper to get more details on "users are complaining about the onboarding flow" and figuring out what should be fixed or what the ideal onboarding flow should be before involving an engineer. The exception of course is the onboarding flow has errors or is slow, which again the PM is not responsible for.