Comment by gerdesj

In general people like to answer questions - it makes them/us feel mildly superior - hopefully in a good and positive way. You have to use some judgement on how to approach and engage.

Depending on who you are engaging with, a packet of Hobnobs (other socially acceptable bribes are available) might be needed or perhaps waiting until after lunch.

Now, your next mission is getting something done by making someone else think it was their idea in the first place. It might sound counter-intuitive: "How does that benefit me, they get the credit". Crack that conundrum and you will advance to the next level.