Comment by f1shy
13 hours ago
Why do people think constantly something made by some random company is automatically better than something made "DIY".
I totally understand, that because of liability and some more availability of resources, you would expect a company product to be "safe". BUT: if it is your butt that is going to be in the line, then I bet you: you will be much more careful that a random engineer in some random company. About the resources available in a big company, they are usually more directed to marketing, legal (including lobbing to avoid right to repair) and oder areas to maximize revenue, and not exactly in quality.
I worked in 2 different big companies which worked in "mission critical systems" and boy! I can tell you some stories about how unsafe is what they do, and how much money is invested in "cover your ass" instead of making products better/safer.
I thought I explained it, but I'll break it down into smaller words. Medical software doesn't just have to solve one particular users's problems. It has to be generalized to the majority of folk seeking treatment for a particular problem. If one particular CPAP user is able to tweak their settings to work better for their particular lifestyle, it is not generalizeable to every CPAP user. A corporation offering a general solution is put under *far* more scrutiny than a random github repo is. A corporation can be sued for releasing a product that kills people, but good luck convincing a court that your family deserves restitution for you installing a random script you found on the internet into your insulin pump.
This has fuck all to do with how much corporations care about people. It has everything to do with liability laws and how victims can get restitution. It has everything to do with the actual risks of installing random internet scripts versus the corporations who have to jump through regulatory hoops. And it's not to say corporations get everything right. They fuck things up constantly. But they fuck things up constantly with oversight and regulation and you want me to believe random internet users will make a better product without it. It's nonsense.
I have explained it already in other comments, but let me break it down for you again:
The “liability”, “scrutiny”, “regulation” only generate “cover your ass” measures, bureaucracy, red tape, costs, and hardly any real measure to increase quality or safety. My work is in such a critical mission systems company, and they don’t give a shit about safety, just are interested in coming out clean or not waste too much money in settlement with dead people relatives.
> but good luck convincing a court that your family deserves restitution for you installing a random script you found on the internet into your insulin pump.
And good luck fighting a Pharma corporation for whatever did wrong. BTW, you bring the CPAP topic. Maybe you can read this at leisure [1] in this case, because it was a huge scandal, they pay. But 90% of the time, they don’t. And even if this case, with legal cost deducted, and divided by all people, is not a real compensation (spoiler alert: it never ever is!).
Please note in this case they DID KNOW about the issue, and did nothing. So much for liability and scrutiny.
[1] https://www.drugwatch.com/philips-cpap/lawsuits/