Comment by indiantinker
1 day ago
DB is weird. They seem to make their own rules and then run the game and “dont tell the rules to anyone”. I was on my way to catch a flight from Munich to my home (Madrid). I didn’t knew that apparently at one point the train splits into two parts and the front part goes to the airport and the other part just goes to the nearby cattle farms and comes back in 3 hours.
Google Maps - No idea Citymapper - what? English announcement - nien.
Thanks to an old lady, who told me that i needed to switch coaches to go the airport. Madre mia!!
We took that train, realised when we got to the other end of the line that we hadn't gotten where we expected, then turned back to the place where it separates. Waited for the next advertised train to airport (it's signalled on the electronic board as two separate entries; yes, it says "board whatever carriages for airport, and the rest for ...", or at least I assume it did, as it was in German of course; but again, it literally shows up as two different trains). Train arrives, stays there for a while (it's a big train, so the part in front of us didn't move so we didn't realise it had already separated), then after like 5-6 minutes it leaves. Only as it starts moving I notice that a small electronic board on the side of the carriage said "airport". The notice board then changes and obviously "both" trains disappear.
We were so lucky that we'd decided to go to the airport much earlier than we needed.
And don't get me started on the ticketing machines not accepting Visa, Mastercard, or Amex at the central station in Munchen. Or the web ticketing interface which was at least as annoying as the train to use.
I've never had trouble buying train tickets with a credit card in Germany. If I had to guess, your issue was that you were trying to use a card that didn't support chip-and-PIN or contactless payments.
Two years back the S-bahn ticket machines at the aiport only supported chip+pin, not contactless. Had to open my banking app to figure out my pin code, as I wanted to use my corporate Amex
> didn't support chip-and-PIN or contactless payments.
As opposed to... swiping the card?
Are there really cards out there that exclusively support that?
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A couple years ago, I was at a station waiting for a (delayed) ICE train. I couldn't buy a ticket at the machine or with the app, since the train had already departed (if it had been on schedule). The ticket machine also wouldn't take VISA / MasterCard, only the more common Girocard (most people still call it EC)
Later, in the train, when I asked the conductor to buy a ticket with my Girocard, he said "That's not a commonly used payment method" and asked for VISA, or cash (not having any to provide change, obviously).
For other readers' benefit: Girocard is not related to Girobank https://en.wikipedia.org/wiki/Girobank or using said Girobank's Girocard to pay bills or collect dole.
American Express I get. No one uses that in Europe. Visa and Mastercard debit cards are what everyone uses and they work in all German ticket machines. You weren't trying to use a credit card where you?
What language do you expect the Germans to use?
As someone travelling for the first time in a while - Wise has changed travel for the better, and dramatically.
Managed 2 weeks in the UK without touching cash and the transactions between currency were inexpensive and quick.
Massive fan.
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I don't think the person expected the Germans to use a different language, only was saying that they weren't entirely sure what it said.
Lots of people use Amex in Europe. It's very popular as a business card.
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For a train going to an airport, English.
This is the norm around the world, especially with complicated situations like a train splitting in two.
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germans don't use credit cards. finding an automated ticket machine thst handles credit cards would be extremely rare.
DB machines have been accepting all sorts of cards for a long time (Visa, AMEX, Discover). Local vending machines might vary though.
Starting in 2026, support of digital payments is mandatory in Germany for all types of businesses. DB has been card-friendly for a long time.
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> And don't get me started on the ticketing machines not accepting Visa, Mastercard, or Amex at the central station in Munchen
Wow. You travel to a different part of the world without doing basic research. Hope you did not try stuffing USD on machines.
I would never expect a Western European country to not accept Visa and Mastercard. I say this as an Eastern European. But I do remember that in Germany (and Austria) it's not that accepted to pay by card.
This just happened to me a couple days ago trying to get from Luxembourg to Heidelberg, got on what I thought was the right train at a transfer but was apparently the wrong half, announcement only in German, rushing to find a spot for luggage in packed train and getting scolded by various Germans and we missed it. 3 hours of travel to end up back in Luxembourg and we got a very expensive rental car to get to our next couple destinations, not proudest travel moment. Next train we took was easiest possible scenario, Nuremberg to Munich, one train no transfers, assigned carriage, app helpfully shows you where to stand, arrived with time to spare. Except the platform changed as train was arriving, announcement again only in German, asked an attendant if train on other platform was our train, “No that train is on platform 9” rush up and down platform 9, carriages and train number don’t match ask another attendant if the original train on the other platform is ours, says you have no time, jump on that train, it is right but we are on opposite side of train and walk through the entire train with luggage again with various Germans giving scolding looks. Peaceful way to travel.
Ir you download the Deutsche Bahn App, chances are about 50% that it will tell you if your platform changes. Better than nothing.
Splitting trains is a quite common thing in Germany (though more long distance) and communicated in the official app.
If third party apps don't show that information that's on their part. Usually it's also said after departure inside the train by the conductor, though maybe just on long distance trains.
They still get it wrong quite often. Worst case is when the train arrives in reverse cart order, and the carts are labeled wrong. Bonus points if your reserved seat is in a cart that's missing.
Yes, although quite often they forget not everyone speaks German.
I once had a bit of Schadenfrunde while travelling in Netherlands, having the conductor telling us to switch trains in Dutch, and all my German fellow travellers wondering what it was all about.
I wonder what's the level of mutual ineligibility between DE<>NL (probably DE is easier to NL) but it's funny how Germans sometimes seem to play dumb and not understand a thing in NL
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Well it's generally a good idea to ask a fellow traveller when you hear an announcement you don't understand. Especially if it doesn't use words you've commonly heard before. And maybe tell them instead of having Schadenfreude?
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How dare they speak their own language in their own country on a regional train
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> Yes, although quite often they forget not everyone speaks German.
Do you complain when announcements in your home country are given in exclusively non-German languages?
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Or.. english-speaking people forget not everyone speaks english. If you go to another country you have to learn a bit about how things are done there, ask for help, etc.., most people consider this a normal part of traveling.
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Are we really living in a world where you need to have the official app - any app! - to ride a train?
I suppose it isn’t required technically, you can still purchase tickets at the stations. But oh boy, the “official” app for the Shinkansen in Japan might be the worst piece of garbage I have ever used.
Proper push notifications for train line delays are quite nice, and unfortunately half of us own phones that decided to shoot PWAs in the back of the head (there's still no vibrations for iOS PWA notifications?), so here we are.
It is still stupid.
Had something similar from Nuremberg to Suhl and accidentally ending up in Bad Kissingen for a bit.
But I don't think DB is unique in this weirdness.
Back in the UK, I think something similar happens on routes going past Gatwick; I've only heard English announcements on that train despite the airport being one of the ones serving London.
Plus, one time I was on a work trip to Liverpool (via London), and somewhere around Nottingham or Crewe a fellow passenger asked me when we'd be getting to "Liverpool Street": https://www.google.com/maps/dir/Liverpool+Street+Station,+Lo...
There's also the way my first leg home from university was Aberystwyth to Birmingham New Street, but the train regularly terminated early (Shrewsbury? Or was it Wolverhampton?) to game the rules.
What language would you pick first, if you're going to add non English to London trains?
The problem with UK announcements is that they are piped to multiple places in the station, which is all hard surfaces and produces lots of reverberation and echo. This often makes them hard to understand even for natives. Also there are some stations with really terrible old speakers , such as horn speakers.
I'd ask the airports themselves for the nationalities of the tourists departing through them, and specify whichever secondary language was most relevant for trains likely to be used by tourists accessing those airports accordingly.
If I had to guess, French, German, or Spanish, in that order. But it may well be that e.g. Heathrow has a lot more Arabic, Stansted gets a lot more German, and Gatwick gets a lot more French, Luton gets the Spanish tourists, and City is mostly business trips or something.
You're correct about the acoustics, but foam panels are a thing that can be installed (or not) independently of this.
Arabic?
This is pretty common in other countries. I almost got screwed multiple times by SNCF (french trains) where they don't announce which half of the train goes where on the speakers. Even in the official app, it's buried deep: for some reason, it's under "Travel Details" and not "Train Details".
It was partially on me because there are assigned seats and carriages, but I was late and had to jump in the train. But still no vocal announcement of "cars x to y go to z, the others go to w".
Hah! We had the same situation taking a train from Marseille to Paris. Looked at the seats, entered the proper carriage, sit down, and at the next stop someone came and told us we took their seats. I was like 'this is 74B' (or whatever), 'the ticket is for that seat', until someone managed to tell us that we got in the wrong part of the train, and we need to move forward.
Now, the train itself was two trains connected together, and at the next stop we literally had to run like 100 meters or so to make it on time to enter the front part, because there was engine near the end/stop.
Not sure would the 2nd half of the train depart, but it was super stressful experience.
> Travel Details
Where the train is going being a ’detail’ is completely hilarious.
When was this? Took the train (S1) last week and every single screen at the stations and in the train explains this in detail and there are probably 20 announcements both in German and English telling everybody which coach goes to the airport and which to Freising.
It's not that complicated.
Completely agree. They even recruited a native BBC level English speaker as the voice actor for the announcements.
Those announcements in English have been in place for 20 years. Neither train to Munich airport (S1, S8) goes to cattle farms. Tourists can get confused if they're unaware in which part of the train they sit.
(Also, the S8 is usually quicker anyway...unless you somehow ended up at Laim, Moosach or Feldmoching.)
Splitting trains is not uncommon. Generally for Amtrak there will be two conductors one for each part of the train. On the platform both conductors will tell you which part of the train goes where. They often check tickets more frequently than usual just to make sure you are on the right part of the train.
Train splitting is quite acceptable when the customer service is alright.
It’s likely some utilitarian reason, i.e. sacrifice the riders on the train for the good of all the other schedules.
This is the one benefit of living in an overly-litigious country that has news media which can pick up on a story like this. They’d rather have the masses suffer to avoid the legal fees and bad press, so instead of sacrificing a train, they’d make everyone’s lives worse overall.
I’m not arguing for utilitarianism, though. Ir allows dictators to thrive.
I think you're reading a bit too much into this
In general the S-Bahn in Munich is a massive s*t show I can report more info about this if needed. However, in the S1 going to the airport (the train you took) it is quite well described that the train splits and it's both on German and in English.
The Munich S-Bahn is usually a delight compared to the Paris suburbian RER.
I'm pretty sure there should be english announcements. Maybe they were broken. You also get this information via the displays on the wagons and on the screens inside. There is a bus/train from Freising to the airport every 10 min that takes 15min, so you are not trapped there for hours. Google maps also has all the public transport connections available for navigation. That it does not support certain things like train splits or instant train changes is not DBs problem.
The preferred way to get to the airport is via S8 (not S1). Idk how one could push/guide people more to take this one. S8 does not split and it definitely has announcements in english. They also prioritize keeping S8 running above anything else.
I'd also recommend buying tickets via app, not via ticket machines.
Yeah, the S1 from Munich to the airport splits regularly, and you have to be in the rear half of the train. The first time (as a not-perfect-German-speaker) I'd have missed it but for the kindness of another traveller.
Now, at least, the announcements are also in English, which frankly is very positive - that DB are improving anything noticeable. (And to be clear, Bavaria/Germany are absolutely not given to accommodating non-German speakers, like, ever.)
That fucking Sbahn is the bane of the existence of many tourists. It happens so much that there‘s now a bus line from those cow fields to an airport. You will be late.
But then you already entered the wrong train. The destination of a train is usually clearly written on the train, unless it's a very old one where it's not visible on every coach
I agree that it's not that intuitive that a line can have multiple end stops (like Stuttgart - Munich ends in both Stuttgart and Munich, depending on the direction you are entering?
I guess you took the S1 S-Bahn. Yes, it always splits in Neufahrn. Part of the train goes to the airport, the other section to Freising (a cute University city, by the way)
That is indicated on the platform screens before getting on the train. It tells you which part of the train goes where so you know which wagon to take.
I found it also not very intuitive first time I took it. But hey, when travelling there’s always local peculiarities to take care of ;)
Strong disagree. For most parts travelling is a non-event these days.
A train that splits, on the way to the airport where there will be a lot of non-german speaking people, and for some reason only shows it on the platform is insane.
Having a train that splits on that route is already bad enough, but you HAVE to emphasize it on the train.
I know that I need to pay attention to this, because I've grown up with DB pulling all sorts of fucked up shit, but we should not accept that this is reasonable.
You get repeated hints like 20 times outside and inside the train. Announcements (also in english, recorded, by an english native speaker, repeatedly), the train displays explain it and when you get to the station where the train splits, every display in that train shows you whether you're in the right carriage and you get an extra announcement exclusive to the carriages that go somewhere else that you should change now if you want to go to the airport.
This really is the original poster's problem.
From the top of my head I know three cities which have peculiarities when it comes to public transportation to the Airport. In two cases, it's obvious they do this to push the private train to foreigners, at 5x the ticket rate.
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There are announcements inside the train. Nowadays also in English.
Hamburg has a similar arrangement, however they make a very clear and unmistakable audio announcement in both English and German.
im.surprised this not to be the case in Munich??
I am German and the three times I took an ICE from Cologne to Berlin and then back, EACH TIME I boarded at a wrong wagon. The entire system, their app, the signages at the tracks... it is all complete and utter dogshit.
Same we missed the right stop on our way back to France. We just managed to get in a train going the other way but dB personal almost ticketed us a penalty...
Your ticket was without assigned seat? Because if there was assigned seat, surely the seat would be in the correct carriage?
There's only local trains to Munich airport. Those don't have seat numbers.
> surely the seat would be in the correct carriage?
You’d think so but you’d be surprised how un-joined-up things can be.
DB is infinitely better than Trenitalia. I once took the train equivalent of what airlines call a code-share from Venice to Munich and Trenitalia just straight-up forgot half the train somewhere. It was a total gong show.
To be fair (and I am not fan of DB and many other rail companies), DB is not the only rail system that splits trains, and it is rather clearly indicated, but you have to 1) expect something like trains that split at specific stops and 2) know what you are looking for on a ticket or billboard, partially because indicating that, especially far in advance is a bit of a UI/design challenge.
Also, I believe you were trying to write "nein". But why would you expect an English announcement in Germany on a German train? Google Maps? What does that have to do with that; it's an unofficial and only like an 80% solution.
I had similar experience only in Poland. Where this part of the train goes was posted on the glass window on the doors. Somehow I missed it and went to a city I didn't intend to.
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It's really not too much to expect a train going to the airport to make important announcements in English.
Where I live the bus drivers that drive the bus from the capital to the airport barely speak the local language, let alone English.
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And French, as Germany is adjacent to France.
There are train connections to Scandinavia, so let's add Swedish, Danish and Finnish.
Also Dutch and Polish to accommodate the other adjacent countries.
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Because even in countries less developed(by western standards), there are more English announcements, so visiting tourists can also use the public transport. This isn't lack of speaking the language as well, it is more about not wanting to speak another language because "In Deutschland muss man Deutsch sprechen." It is reaching French level of racism at this point. Funny for a country that wants to attract so many international expats.
This assume that a country should please english-speaking tourists but not everyone speaks that language. Here our perception is biased because we're in a english-speaking-forum. Tourism isn't a central concern for many people/countries and not supporting it is a valid choice.
> French level of racism
Racism really ??? As a Parisian I'll struggle to make tourists feel unpleasant but I assure you there's absolutely nothing to do with race. French from outside the capital get the same treatment, they just happen to understand our insults.
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Because English has become the lingua franca for Europe. I suspect that now UK has left EU it will be much easier to accept this.
I still lean on UK English though, regarding way of writing and words I tend to use.
Personally I worry about the Maltese/Irish supremacy that will arise as a result.
More seriously, I suspect that
> Since the exit of the United Kingdom from the EU in 2020, the government of France has encouraged greater use of French as a working language
will hasten the move to English in official proceedings. Almost 44% of the population understand it already, and it’s unclear why the teens of the EU who already speak near-perfect English would want to learn French other than for recreation.
Wasn't that meant to be Esperanto? /s
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Because it's going to the airport and so might be full of travellers and tourists?
To be fair, it’s announced in the platform screens in a language abstract way, by indicating the destination and the platform segments (A,B vs C,D) to take to reach the destination.
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Unpopular opinion: you should learn the absolute basics of the language used in the country you are travelling to.
Seriously? That unpopular? Lmfao.
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In India train announcements in stations are made in the regional language, English and Hindi.
I most most places to English. Honestly it should be default to have the local language and English.
Belgium gave me one of the more annoying train experiences when I was a younger man. I was in Leuven for a conference, and had decided to bring my then girlfriend (now wife) for a trip, after which we would take the Eurostar to London. On the ticket, it said Brussels-Midi, but after happily boarding the train, we only saw the following related options on the train map for stops:
1. Brussel-Noord
2. Brussel-Centraal
3. Brussel-Zuid
So here we were, not speaking the language, rushing for a train that we were at risk of being late for, and not having a clear idea of the actual stop to get off of.
And the people on the train? Totally unhelpful. "Eurostar"? Shrug. "Train to London?" Blank looks.
Anyway we winged it and made it, but still a damn stupid set up if you want to be welcoming to tourists (and their money).
Was it Centraal? That would have been my guess.
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Brussels in particular perhaps is sort of non-intuitive because, even (or perhaps especially) if you know a little bit of French, the station names don't obviously correlate to their relative locations. There is a logic but it's not obvious to someone not used to it--and, honestly, I'd have to go online to figure it out again.
I was in Belgium going to Antwerp and sometimes the French name -- Anvers -- was used. At least in e.g. Valais in CH cities that have dual names are shown with both, e.g. Sierre/Siders.
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