Comment by 6r17

I often use it as a self-reflection for myself ; i'm working solo so my exploration is really different - (thankfully I work on tools I use myself). Anger / Frustration can definitely be measured from text only - I don't necessarily need to "drive" a discussion to try to get an explicit confirmation of what is going wrong - that signal is a strong enough information to indicate for something important (or that the user is just mad). Being able to switch from mad -> chill is definitely the point where we can digest why something is happening - and depending on the context it can definitely underline important focus points to improve.