Comment by imglorp
14 hours ago
That's some advanced gatekeeping right there. Where other appliances might have a blink code or several digit error display (Miele) to look up in a manual, the phone method tires you to the manufacturer.
14 hours ago
That's some advanced gatekeeping right there. Where other appliances might have a blink code or several digit error display (Miele) to look up in a manual, the phone method tires you to the manufacturer.
The support hotline will ask you to hold your phone towards the device. It is less error-prone (than a human) and contains more info than a blink code. I find it really clever.
Sure it's clever. But it also means you can't repair the appliance without the manufacturer's server to decode it for you.