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Comment by hsbauauvhabzb

6 hours ago

The purpose of the naming is generally to overwhelm consumers and drive long term repeat buys. You can’t remember if your tv has the fitzbuzz, but you’re damn sure this fancy new tv in the store looks a hell of a lot better than you’re current tv and there really pushing this fitzbuzz thing.

Cynically, I think its a bit, just a little, to do with how we handle manuals, today.

It wasn't that long ago, that the manual spelled out everything in detail enough that a kid could understand, absorb, and decide he was going to dive into his own and end up in the industry. I wouldn't have broken or created nearly as much, without it.

But, a few things challenged the norm. For many, many reasons, manuals became less about the specification and more about the functionality. Then they became even more simplified, because of the need to translate it into thirty different languages automatically. And even smaller, to discourage people from blaming the company rather than themselves, by never admitting anything in the manual.

What I would do for a return to fault repair guides [0].

[0] https://archive.org/details/olivetti-linea-98-service-manual...

  • Another factor is the increased importance of software part of the product, and how that changes via updates that can make a manual outdated. Or at least a printed manual, so if they're doing updates to product launch it might not match what a customer gets straight out of the box or any later production runs where new firmware is included. It would be somewhat mitigated if there was an onus to keep online/downloadable manuals updated alongside the software. I know my motherboard BIOS no longer matches the manual, but even then most descriptions are so simple they do nothing more than list the options with no explanation.

That doesn't preclude clearly documenting what the feature does somewhere in the manual or online. People who either don't care or don't have the mental capacity to understand it won't read it. People who care a lot, such as specialist reviewers or your competitors, will figure it out anyway. I don't see any downside to adding the documentation for the benefit of paying customers who want to make an informed choice about when to use the feature, even in this cynical world view.