Comment by omnicognate
20 hours ago
That doesn't preclude clearly documenting what the feature does somewhere in the manual or online. People who either don't care or don't have the mental capacity to understand it won't read it. People who care a lot, such as specialist reviewers or your competitors, will figure it out anyway. I don't see any downside to adding the documentation for the benefit of paying customers who want to make an informed choice about when to use the feature, even in this cynical world view.
That costs money.
Why let a consumer educate themselves as easily as possible when it’s more profitable to deter that behaviour and keep you confused? Especially when some of the tech is entirely false (iirc about a decade ago, TVs were advertised as ‘360hz’ which was not related to the refresh rates).
I’m with you personally, but the companies that sell TVs are not.