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Comment by pm3003

8 hours ago

The EU law applies, but companies get out of it by:

- encouraging you to take multiple tickets (so you can't claim compensation on the whole trip and becaise of missed transfers).

- saying it's not their doing (DB specialty).

- in some cases accepting an "alternate schedule" (typically by changing your ticket at the company's suggestion) will void any claims.

In some cases you have better chances hiring a taxi for 2000km and forcing the company to pay.

On the opposite, on (very expensive) French TGVs you get compensation starting at 30 minutes delay (connections counted) whatever the reason and SNCF will do their utmost to bring you to destination or ensure you get accomodation.