Comment by ozim
14 hours ago
I believe most of it is people expecting stuff to work differently, not having time to wrap their head around proper usage of system, because they need specific outcome and they don't need mastery of the tool.
Downside is that "Facebookization" created a trend where people expect everything to be obvious and achievable in minimal amount of clicks, without configuring anything.
Now "LLMization" will push the trend forward. If I can make a video with Sora by typing what I want in the box, why would I need to click around or type some arcane configuration for a tool?
I don't think in general it is bad - it is only bad for specialist software where you cannot use that software without deeper understanding, but the expectation is still there.
It is weird to push the idea that Facebook is some kind of pinacle of good and easy to use UI. That's the first one. It's quite the opposite, with people constantly complaining how bad, clunky and confusing Facebook is. And it is not the recent trend either. It has always been this way and e.g. VK has always had a better UI/UX that Facebook (and Telegram's is better that Whatsapp's).
Not as pinnacle of good - but pinnacle of “you don’t have to think, just scroll, occasionally like something” ;).
Then people expect accounting software to be just login click one or two buttons.
But still, compared to something like email, the previous standard for most people, Facebook was an unbelievable step forward. People complain about anything.
facebook literally obfuscates their UI to stop you turning off "features" they want to push on you
it is a UI designed to be hard to use
You're talking about two different things here (and I'm not condoning either, to be clear.)
1) UI = a clearly documented way to configure all features and make the software work exactly how you want.
2) UI = load a web page and try to do the thing you wanted to do (in this case communicate with some specific people).
FB is clearly terrible at 1 but pretty alright at 2.
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> If I can make a video with Sora by typing what I want in the box
IME, people cannot even articulate what they want when the know what they want, let alone when they don’t even understand what they want in the first place.