Comment by jamietanna
6 hours ago
We (Renovate) have an issue template (for maintainers/Triage-rights only) which has a label on it
Then GitHub Actions runs on new Issues and any that have that label get auto-closed
The idea is that folks with Triage+ can remove that label when creating an Issue, but not external contributors - might be worth giving that a go?
my fear is people are going to post issue reports, sometimes good ones that we need to act upon, they get autoclosed, and the submitter either never bothers to re-post or they are so annoyed that they don't re-post.
it would be way better if there was only one way for them to get their content in, in the first place
In our case, we've fortunately not found that's happened - we do end up looking at Issues that are closed in this way, and the majority of cases it's someone who's raised a Discussion and want to bypass the triage so create a new Issue from their comment
(I'm thinking of getting some data and words together to look at how this has helped us over the last ~18 months)