Comment by Sohcahtoa82

There are people that when using a computer, if anything goes remotely wrong, they completely lose all notions of language comprehension. You can make messages as non-technical as possible and provide troubleshooting steps, and they just throw their hands up and say "I'm not a computer person! I don't know what it's telling me!"

20 years ago, I worked the self-checkout registers in retail. I'd have people scan an item (With the obvious audible "BEEP"), and then stand there confused about what to do next. The machine is telling them "Please place the item in the bag" and they'd tell me they don't know what to do. I'd say "What's the machine telling you?" "'Please place the item in the bag'" "Okay, then place the item in the bag" "Oh, okay"

It's like they don't understand words if a computer is saying them. But if they're coming from a human, they understand just fine, even if it's the exact same words.

"Incorrect password. You may have made a mistake entering it. Please try entering it again." "I don't know what that means, I'm going to call up tech support and just say I'm getting an error when I try to log in."