Comment by etaioinshrdlu

DeepAI | Customer Support Specialist | Remote | Contract | $15–$25/hr

DeepAI is an all-in-one creative AI platform: generate images, edit photos, chat with AI (web browsing, voice), create videos and music, all in your browser. We focus on accessibility, affordability, and fun.

The role:

- Provide friendly, responsive customer support via chat and email

- Help users with account issues, billing, and product questions

- Troubleshoot basic technical problems and escalate complex issues

- Collect user feedback and share with the team

- Maintain clear documentation for common support topics

You:

- 1+ year experience in customer support or a related field

- Excellent written communication skills

- Tech-savvy and comfortable learning new software

- Patient, empathetic, and detail-oriented

- Bonus: Experience with SaaS products, basic troubleshooting, remote work

Team: 10 people, work directly with founders. Fun, creative culture.

Compensation: Usually hourly, $15–$25/hour depending on experience.

TO APPLY: Email team@deepai.org with your resume, a short note on your experience, and mention HN.