Comment by WWLink
5 days ago
Microsoft has never been an end-user-focused company. Almost every successful product they've ever made was to sell to a business for their employees to use. Everything else they seem to either half ass or screw up or lose their passion for at some point.
I think I first came to that realization with windows phone 7/8? The UI was cool looking, but functionality was half-baked and third party app availability was dismal. HOWEVER! You could sign a windows phone into an active directory/365 account and manage the bloody daylights out of it via group policy and the tools to do that were SUPER WELL MADE.
Same is/was true of Microsoft Teams - an utter abomination of a chat client, the search is garbage, the emoji and sticker variety sometimes weird, the client itself randomly uses up 100% CPU for no reason and is just generally buggy... but gosh darnit, MS made sure sysadmins could ban memes and use of certain emoji via policy and gave insane amounts of detail to auditing and record keeping. So sure it's a pile of shit to use, but awesome if you wanna spy on your employees and restrict their every move.
Windows is fun because with the enterprise version, they give all that control to the employers, but with the consumer version they give all that control to advertisers, developers, and themselves.
I think this is also why every consumer-focused product they make either fails instantly, or ends up rotting on the vine and failing after whoever evangelized that product leaves the company (possibly being forced out for not being a "culture fit"). Do I have to go on about zune/windows phone/xbox? Or surface? Or the way they randomly dumped their peripherals product line on another company? lol.
I believe Microsoft biggest achievement is being capable to stay relevant for the past 50 years, largely due to enterprise.
If you take a close look as an user, all their products is half-baked in some way (inconsistent behaviors, dark patterns, poor support, etc.), good enough so they can lock you in and hold your data hostage with time.
> largely due to enterprise.
And government bribes, and piracy, and giving Windows for free to some Universities in exchange for being included in curriculum.
You either die a hero or live long enough to become IBM
That and Teams is free with an Office 365 subscription (sorry, Microsoft 365 Copilot -- geez).
Same reason why Google Chat and Meet are super popular now despite Slack and Zoom being infinitely better (free with Google Workspace)