Comment by wilg
5 days ago
What happened here? Does OneDrive work differently from Google Drive, iCloud Drive, Box, or Dropbox? Is this just a misunderstanding?
5 days ago
What happened here? Does OneDrive work differently from Google Drive, iCloud Drive, Box, or Dropbox? Is this just a misunderstanding?
He did not want nor opt-in to OneDrive. One day, 20 years of his files appeared on OneDrive. He was annoyed that Microsoft had uploaded his files into the cloud without his permission. He did not want his files in OneDrive so he went into OneDrive and deleted them. Doing so removed his files from OneDrive, but, to his despair, also deleted the files from his computer (he lost 20 years of work, files, personal records etc).
He writes for a living so presumably his files are of considerable importance to him. His rage is quite palpable (from the second tweet in the thread):
> Whoever designed and pushed this literally deserves pain in their life. I cannot imagine how much fucking misery and distress they brought into the world. If you are out there, fuck you. Personally, one human to another, fuck you. If I could physically hurt you, I would.
Keep in mind this is coming from an extremely measured, empathetic and thoughtful individual; not someone quick to anger or likely to rant on social media.
But if this is the case then it means he was a drive failure away from losing everything too. I expect the takeaway from this for many is going to be "fuck Microsoft, and fuck OneDrive". That is a valid sentiment backed up by what happened, but what people REALLY need to learn from this is that backups are extremely important!
I'm trying to understand if it's actually true that he did not "opt in" to OneDrive and that his files "one day appeared" there, which seems unlikely. I'm not here to say Microsoft is capable of designing or engineering anything properly, but I'm trying to understand if this is a bug, dark pattern, "user error", or what.
Backups of course would have helped.
it's a dark pattern. Basically update after update has pushed "protect your computer back up now" and the default option turns on one drive with "on demand" mode for downloaded files.
basically one drive is the only place it's stored until you try to access it then turning off backup will then delete all the local files.
Install Windows 11 and accept the default options. Congrats, your Documents, Desktop, Pictures are now synced to OneDrive. Unless you've read everything during the install, you might not even be aware of it. From now on, deleting files in the web interface will delete them from your computer.
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