Comment by ethbr1

> completely delusional view of what was going on below them due to lies spread by middle-management

Corporate dysfunction made more sense to me when I realized higher execs, because of span of control, are too busy to dig into any issue themselves.

Consequently, it's trivial in most orgs for the only information path to be through managers.

Also why I think more effective execs tend to have parallel investigation resources. E.g. their do-anything assistant who they task with fact finding