Comment by paxys
2 days ago
I have a couple store brand cards backed by Chase (like the Amazon one) and they are basically exactly like any other first party Chase card. They show up on the Chase dashboard. You call Chase customer service for issues. Payments happen through Chase. The card benefits are all provided by Chase. The only difference is that there's Amazon printed in front and the points the card earns aren't regular Chase points. Of course their relationship with Apple could be different, but I doubt it'll be anything like the Goldman one. Remember that Goldman didn't have a consumer business at all before they got into the partnership.
"Of course their relationship with Apple could be different, but I doubt it'll be anything like the Goldman one" I can nearly guarantee this is completely wrong. It will be just like Goldman. That's literally the point of getting the card, is do everything through Apple and Goldman is just the backbone and support (through Apple's UI). Apple's contract with Goldman was until 2030, they wouldn't let Goldman out of it unless they were able to find a new partner with same or better experience and terms. They could have choose Synchrony, etc if Chase didn't agree. And clearly Chase was willing to concede to Apple since they don't even offer high yield savings, but agreed to for Apple since thats part of their existing offerings. Right now Apple decides the Promos for Apple Card, and at most maybe Chase will have a little more involvement in those but probably not. So in realty the only real world change is probably better customer support than Sachs, and Chase may not offer higher risks customers credit or as much like Goldman did and finally they may not offer the very low APR's that Apple card is known for, for it's best customers.