Comment by TechRemarker

Have to disagree there. While the iOS wallet apple is all apple and thats what you will use for checking your statements and making payments which is great. But anytime I have to actually interact with for support that is 100% with Goldman. When you do you support through the iMessage chat feature it's all Goldman on the other end, not Apple at all. And I've had to deal with them far too many times, and each time was absolutely terrible. Because of Goldman but also because of the platform Apple gives them for support, since you send a message have to wait for a text response. So feels like a chat but unlike a chat responses can take a while more like email, but then if they respond and you dont respond very fast then it closes it out and your response triggers a how can we help and you start all over, which is unlike email. So it's the worst of Chat and the worst of Email. Hopefully that is revamped with the new relationship. And if you have to call you get Sachs not Apple. Chase isn't great but expect much better than Sachs.