Comment by delfinom
1 day ago
You clearly never experienced chases anti-fraud division. Who will, without warning, close all of your chase accounts because you used a credit card at the wrong store at the wrong time and you set off whatever fraud score. And csr will not help you as the anti fraud system is treated as god.
A client of mine pushed her business expenses through a Chase account. She banked with them too.
She traveled to the “wrong” country. A country that is not and was not embargoed or sanctioned. A country that the US is/was on good terms with. She had been there and used her Chase card previously. She didn’t do anything out of the norm.
Chase closed all her accounts with no notice while she was traveling and refused to provide a reason. I told her to sit on my invoices while she scrambled and got things sorted out.
It took months. They refused to send her the balance of her asset accounts until she threatened to sue them and air the calls she recorded.
I have kept a healthy distance from relying on Chase ever since.
Funny you mention that. I did open a joint Chase account back when I was getting married and first order of business was paying for all the wedding expenses. We went to QR, Mexico for a weekend getaway prior to the madness and because I logged into the Chase account from Mexico they not only locked the bank account, but completely closed it with no way to reopen. We had to both go to the Chase branch at which it was opened with passports and even then the manager said Chase would mail me the money in 3-6 weeks, 2-5 weeks after the wedding. I politely told him I was not leaving the building until he handed me the cash in an envelope and after some time he finally caved and did it after making some phone calls.
Most bizarre experience. Never had a bank account with Chase ever again after that incident.