Comment by helsinkiandrew

> "Resident experience is hurting as a result," said Jeff Holzmann, COO of RREAF Holdings, a Dallas-based real estate investment firm with over $5 billion in assets. "Instead of you calling your landlord to discuss a problem, you're calling a call center that gives you the runaround."

I'm not sure I understand the difference between "Wall Street" buying up all the property and real estate investment firms like RREAF doing the same, or come to that the guy down the street buying a few properties to rent out.

A small company or single investor can buy up a large percentage of local available property and be just as bad a landlord.