Comment by hnlmorg
2 days ago
Sonos gets backlash every few years and they don’t change. It’s almost as if consumers are shit at boycotting companies.
Which does make Boses move even more impressive when you think about how it wouldn’t have affected their business to do nothing.
A few years back Sonos was going to EoL and brick a huge humber of their "legacy" devices and that those devices would prevent new ones from getting updated. After backlash they reversed their decision and all devices remained functional: https://www.businessinsider.com/sonos-device-support-ceo-apo...
However, I wouldn't expect anything from Sonos at this point in time.
And before that it was the “recycle mode” that actually bricked the hardware thus contributing to e-waste: https://www.whathifi.com/news/sonos-explains-why-recycle-mod...
Sonos did revert that decision after mounting public pressure too. However they keep pull these kinds of stunts and then later apologising for it.
My point is: are you actually changing if you keep making the same mistakes and then only saying “sorry” after you get caught?
If Bose shows the same pattern of behaviour the I’d lump them into the same category as Sonos. But thus far they do seem slightly more ethical.
Personally though, I think the whole “smart speaker” industry is crooked. But some are definitely more crooked than others.
https://en.community.sonos.com/ask-a-question-228987/firmwar...
I don’t understand what you mean when you say the whole smart speaker industry is crooked.
Every company that makes smart speakers is crooked? Or, the making and selling of smart speakers is inherently unethical?
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https://www.reddit.com/r/sonos/comments/1q6oi06/new_firmware...