Comment by bob1029
1 day ago
FedEx is easily the best carrier in my area right now. It's not even close. If I need absolute certainty that something will arrive, I'm paying extra for the overnight priority option. All of my employers have seen it the same way. Even the holiday gift packages are sent FedEx.
USPS has been a disaster by comparison. We've been dealing with actual criminal elements in my local post office stealing and tampering with mail. I don't know of anyone in my community who hasnt filed a complaint with the USPIS. I don't even care about the packages anymore. I'm more worried about the tax forms, vehicle titles and replacement credit cards getting lost now.
Any merchant who only offers USPS or uses them as the last mile of delivery is a no-go for me. Amazon is the most stressful experience because you never know. The best approach I've found is to use their pickup box and batch things to coincide with my grocery trip.
Obviously you're summarizing a frustrating problem, so my suggestion may be unhelpful. However, mail tampering is a serious crime. If everyone is complaining, and the USPS is doing nothing, it should be handled as a crime.
I'm not familiar with US law in this, but I know the FBI has stepped in for some cases that are over state borders. Anecdotally, that is.
And I also know that private citizens can bring criminal cases to the prosecutor if the police aren't. If there are a lot of you, it wouldn't be too expensive to jointly hire a lawyer. Because this is absolutely not normal, at all.
And it should be squashed, and hard, with people led away in cuffs.
If this problem is persistent, the local city should get involved too.