Comment by iJohnDoe

Overall, it wasn't terrible, until it finally was.

We had pretty good luck with the hardware. Some refreshes were better than others. We would refresh about every three years when technology was rapidly changing. Then hardware got really fast and it would last longer. We always bought maxed out specs, which meant we could push the life of the hardware. The Precision series was pretty good. Some models had problems and others were rock solid. We always had spares on purpose, which I think helped save our sanity when dealing with Dell support.