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Comment by Y-bar

15 hours ago

Thanks for this interesting read.

I’m asking you to judge people’s state of mind here, which is near impossible, but please bear with me…

> Several team members paid dearly in emotional abuse under Steve and decided to leave rather than deal with the environment post Steve's death.

Normally during an event like this there is a change in culture as well which I think we have seen under Cook. So why did they assume that the abusive situation would continue? Jobs was generally known to be harsh to the point of abusive, but if the situation did not change on his death maybe the abuse was equal parts cultural rather than just from the CEO, so why not leave earlier?

This question is forcing me to do some deep thinking about my time there, which I haven't done is quite a awhile.

Some people left early, like Don Lindsay. Don was instrumental in bringing Aqua to life, along with Bas of course, and led the team up and through the release of Cheetah and more. This task wasn't easy at all. To me it seems like he was finally going to receive some reward of those hard years of work. But instead he chose to leave to go to Microsoft. This boggled my mind, as leaving to Microsoft to me seemed incomprehensible. Maybe Don had enough of the abuse? Maybe he was sick of the increasingly crowded commute? The daily visits from Steve pointing out every detail of the UI that bothered him? Did you know the UX designed many of the big banners and posters for the WWDC events. Steve didn't want any old graphic designer to do those, so Bas, Imran and others would work on them. Don had to deal with that too.

When Steve left to receive cancer treatment in 2004, he still had influence, Bertrand Serlet was running engineering, Jony Ive was focussed on industrial design. We were working on Tiger with the brushed metal interface and there was a lot of activity on that. Tim Cook was running the business, but Bas and others were keeping the ball rolling on the UX with remote input from Steve.

I wasn't around for the next two leaves of absence, the last one being final, but heard that things were becoming increasingly fractious with camps emerging around Tony Fadell, Scott Forstall, Jony Ive and general politcal unpleasantness as Tim Cook was given various ultimatums about "I won't work with this or that person." Everyone was trying to say that they represented the vision of Steve and somehow knew what would Steve do given any sitution. Geez, if we knew what Steve would do or wanted, there could have been a lot of really distressing confrontations avoided over the previous years.

This type of internal sniping didn't happen with Steve around, or if it did, it wasn't very effective. I think it would have gotten you fired. Tony Fadell pushed it to the limit with Steve and Scott. I remember someone once asking Steve about getting free lunch at Apple, like you could get at Google and they were told "If all you want is free lunch, then you should be working at Google."

For me, there was a certain amount of clarity that came from Steve's abusive behavior. It could wear you down on one level, but also brought focus and drive to getting things done. I think it was very unhealthy one one level and very exciting on another. There weren't endless meeting on calendars discussing minutia. It also meant that the obvious horrors of the Tahoe wouldn't happen. Steve himself would have grabbed the windows with different corner radii, stacked them up and excoriated whoever was responsible. Some of my work was called "real bottom of the barrel shit", "the worst he has ever seen" and told "this is not the way we do things at Apple." I assure you, what he was complaining about was nothing remotely close to what we are seeing in Tahoe.

  • I'd love to hear more! Have you collected stories on a blog or to places like Folklore.org?

    • The extent of my writings are here in HackerNews comments. I don't have the time or discipline of Andy to be able to sit down and write like he does. Maybe someday, but for now I am using the free time I have outside of work to make music and ride bikes as fast as I can.