Comment by godelski
11 hours ago
My phone updated on me and yesterday it took me 10 minutes to figure out how to listen to my voice mail. Like seriously, how do we go from clicking on the name calling to clicking on the name to see the voicemail left by that specific caller and no others
This is the most disappointing aspect of the slide in quality for me.
I working in software and "build features" for a living, and over the years I've come to prioritize reliability, performance, and an intuitive experience over all else. No matter how good the feature set is, if it crashes, is painfully slow, or I can't figure out how to use it, then I don't want it.
Apple used to have that focus, but seems to have lost it of late.
You can tap on the filter button (three stacked horizontal lines of decreasing length) and select the "Voicemails" filter to view them all.
I did find this later, but that's also very unintuitive. I'm looking at a call log, why would I filter my calls to look at voicemails? I mean even the options there are categorically inconsistent. It is "Calls", "Missed", "Voicemail". voicemail is a different category than received and missed. I'm expecting that because that's what used to be at the top of that page. They taught me that that's what I should expect from the filtering option.
My solution was to change from "Unified" to "Classic" which changes the bottom bar from [("Calls" "Contacts" "Keypad") "Search] to ["Favorites" "Recents" "Contacts" "Keypad" "Voicemail"]. THE ICONS ARE EXACTLY THE SAME SIZE. The only difference is the spacing between them.
But again, this is fucking crazy because going back to the classic mode, if I click on a recent name it starts dialing them. But in the unified mode it gives me information. The unified makes the whole name act as if I'm pressing the info button.
The problem is that Apple created an anti-pattern, TO ITSELF. They taught users that an action did one thing and then used that action to do something completely different. No one on iOS 26 should expect that clicking the call line will take you to the information page and should instead expect that doing so will start dialing that person.