Comment by xp84

Wholeheartedly agree. The few times in my life that I’ve bothered to post there with a problem, it’s been all the more upsetting that the patronizing generic advice and scolding of the frustrated users, is coming from random volunteer fanbois on the Internet, not even paid Apple staff who contractually have to be positive about Apple. A company with such rabidly loyal supporters shouldn’t deploy them like this. And if it was wise back in 2010 when Apple software was for the most part quite good… it sure isn’t wise now when they’re reaching what I hope is a temporary nadir in quality.