Comment by crazygringo

> They could throw some small portion of their billions of dollars into proper quality control and reproduce it themselves if they wanted to.

How?

How do you reproduce something when you have no idea of the cause and it's not happening on any of your machines?

And remember they don't have just this one unreproducible bug reported. They have thousands.

If you have experience writing software, you're going to end up with a lot of unreproducible bug reports. They're a genuine challenge for everyone, not just Apple.