Comment by BeetleB

> They cram more people on, giving you less space - but charge the same - and you get mad at other customers, rather than them for cramming you in.

Airline fares are very cheap. Just the other day they compared the cost of flying from London to Calcutta decades ago vs now - much cheaper now. You'll see the same when you compare domestic flights.

Yes, it's true that you had more leg room back then. Now you have the option to pay the same high fares and get similar leg room, or be cheap and get less leg room.

Classic example of "more choice leads to more dissatisfaction".