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Comment by sofixa

18 hours ago

The building has an onsite IT guy with enough spares to fix anything that could go wrong with the box?

Have you ever actually seen these systems in person? It's usually a microcontroller which already rules out a ton of stuff you're talking about. Serious places will buy 2-3 of them at the time of installation to have some spares. The ones here are "user-replaceable" as well (unplug these three cables, replace the box, plug them back in). It's not some mysterious bunch-of-wires-on-arduino-pins magic box that nobody dares to touch.

The one at my previous office even had centralized management through an RS232 connection to a PC. No internet and related downtime at all. And I don't recall us ever being locked out because of that.