Comment by crazygringo
3 hours ago
No. It's when the web site doesn't say who it's for at all, that's when everybody struggles. And understandably so.
3 hours ago
No. It's when the web site doesn't say who it's for at all, that's when everybody struggles. And understandably so.
Except that as a english speaking non american, this happens literally all the time with ecommerce?
It's not until I get to checkout I realise they do not ship to my country or want to deal with me.
International shipping is an entirely different subject. You can assume that .com is American unless otherwise indicated, and that you'll need to check shipping policies. Just like as an American, when I go to a .co.uk ecommerce site, I have to check whether they ship to the US.
People only struggle because of a self-centered view that everything is supposed to be for them, and things that aren't for them are a weird exception. A reasonable person will realize that the fact that they don't understand any of what it's talking about means they're not the target audience, and move on (or poke around out of curiosity).
It's self-centered to want to communicate well?
It's just basic communications skills, and honestly decency, to describe what a thing is and who it's for.
Maybe someone who isn't the target audience still wants to learn about the thing? Which this site provides no way of doing. That's the problem. Why choose to be inaccessible like that, when it's so easy to add a couple of works and links?
> or poke around out of curiosity
You mean like by following links that are supplied? Because that's my complaint: there are no links.