Comment by bdamm

Interesting story; I went to park at a downtown lot in my local city (Vancouver BC) and the machine had an unusual UI. So I skipped the machine and scanned the QR code for the app. By the time I had taken the elevator up to the lobby of the building I had the app.

But then the usability on the app was so bad, that I actually could not figure out how to buy parking. The instructions were clear, but the latency on the app was unusable. The Internet connection was fine. It was the app. So I skipped the whole thing, went to dinner, and was happy when I found my car without a ticket.

"Unable to buy a ticket" would have been an interesting day in court.