Comment by toss1

OK, have you considered that if inefficiency is a key feature and provides cushy jobs for a lot of people and subcontractors, that 1) there would be a low level of average competence in management as well as the workforce, 2) layoffs would have included "buyouts" and RTO mandates that drive away the most competent first so further reduce the average competence, so 3) the layoffs reduction in both aggregate competence and manpower would have been a significant cause of this outage, which is still happening?

I also note you kind of glossed over the 'legacy sludge' technologies that telcos must support — that likely takes a lot of manpower, making it very difficult for them to get to the 0.1x staffing level