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Comment by mzajc

3 days ago

Are the emails end to end encrypted (PGP or S/MIME where you/your server don't have the keys) or just in transit (TLS)? That would make the difference between "we can't look at your emails" and "we choose not to look at your emails".

Good to call out use of semi-technical weasel words.

Their privacy policy is far from GDPR compliant. In a legal sense, they do not respect data privacy rights of their customers at all.

https://mailpilot.chat/#/privacy

  • I have not reviewed privacy. Copied it from another of my products. I will take a look.

    It's a paid product, you are not the product. We have 0 interest in the content of your mails, or your data, we are interested making it easy for you to enjoy your life, so you're not stuck at your desk.

    • Your intentions are only as good as the systems (including governance frameworks) that back them up. You may not have any interest in my data, but your future self (or your acquirer) might.

    • Even if you have the best intentions, customers need to build trust through contracts and policies. They won't care about what you post here on social media.

      To me it seems that you have not paid sufficient attention to important parts of the business, and it is a red flag.