Comment by CodingJeebus

The nonprofit app worked because the existing players didn't want to do required background checks on drivers and exited the market to make the local government look bad. When that tactic failed, they came back and used some of their VC billions to recapture the market by artificially lowering the price of their services. That's not at all "free market", that's buying your way to a monopoly (or more technically an oligopoly in this case)