Comment by falloutx
9 hours ago
>The customer will have little idea what is even possible and will ask for a product that doesn't solve their actual problem.
How do you know that? For tech products most of the users are also technically literate and can easily use Claude Code or whatever tool we are using. They easily tell CC specifically what they need. Unless you create social media apps or bank apps, the customers are pretty tech savvy.
One example is programmers who would code physics simulations that run in massive data. You need a decent amount of software engineering skills to maintain software like that but the programmer maybe has a BS in Physics but doesn’t really know the nuances of the actual algorithm being implemented.
With AI, probably you don’t need 95% of the programmers who do that job anyway. Physicists who know the algorithm much better can use AI to implement a majority of the system and maybe you can have a software engineer orchestrate the program in the cloud or supercomputer or something but probably not even that.
Okay, the idea I was trying to get across before I rambled was that many times the customer knows what they want very well and much better than the software engineer.
Yes, I made the same point. Customers are not as dumb as our PMs and Execs think they are. They know their needs more than us, unless its about social media and banks.