← Back to context

Comment by f30e3dfed1c9

4 hours ago

"It's cowardly to go to a restaurant, smile, eat your meal, say nothing, and then decide not to leave a tip because you thought the service sucked - without ever speaking up or allowing the restaurant to fix the problem."

You seem to frame many more things in terms of "coward[ice]" than I would. I'd describe the scenario above as rude but not "cowardly" and it wouldn't occur to me to frame it that way or think of it in those terms.

In the real world, in that scenario, I would leave a tip because I know how servers get paid. If this is a restaurant I've never been to before, I'm not going to speak up about it because I just don't really care very much. Not my problem.

It's also sort of hard for me to imagine hypothetically a restaurant where the "service sucked": it's not an experience I've ever had and I don't have much in the way of expectations about restaurant service. Just get me seated reasonably quickly (or tell me that you won't be able to), give me a menu, take my order, bring the food, bring the check. It's not a high bar.

"Its just as lame to leave a 1-star review because you perecived the food to be awful without mentioning it and giving the kitchen a chance to prepare the food in a manner you'd like."

Again, I can't really imagine this scenario. It's one thing, I guess, if there's something objectively wrong with the food. I remember, for example, once being served a steak marinated in whiskey that I had definitely not ordered, and I sent that back. To me, it was pretty much inedible, although I guess if someone didn't like it, it wouldn't be on the menu.

But if the food is just not very good? Ehh, I don't have time to fuss over that. I'm not gonna leave a one-star review because I don't leave reviews. I'm probably just not coming back.

All this strikes me as pretty normal, and definitely not something that can be usefully framed in terms of "cowardice." I mean, if it's "cowardly" to not complain about poor service right then and there, is it "brave" to do so? That characterization seems sort of absurd.