Comment by bearjaws
13 hours ago
That's generally my thought as well, I am not implying you don't need to advertise. I just believe the industry has more or less reverted to an even worse version of what we had before (TV & Radio ads). At least before, there was ~100 networks you could sell to, now there's basically 10 if you include major networks. Of course you don't actually launch new products with TV ads, so it is more or less 2 platforms.
The problem is that most businesses used to be local. This naturally limited competition and gave your business a chance, even if it sucked. Nowadays the competition is global.
People don't really care to address that most of the mom and pop businesses that went out of business because Walmart/Amazon weren't offering better products or services. They got their products through the same retail suppliers, just at higher costs and the variety of choices was much lower. They also had much less generous return policies.
There's a personal touch that people opine for but I think that's rose colored glasses. I remember some local retailers where I liked the owners but more often they weren't anything special and sometimes they were downright unpleasant.
The thing I like about Amazon is that I can get my shopping done quickly at home then I can go socialize with people I choose to.
This is just an example if retail but I think it applies to most industries that people think have been decimated by big companies displacing local companies. The whole attitude reminds me a lot of the whole "Make America Great Again" idea. Opininig for a past that never really existed.
> People don't really care to address that most of the mom and pop businesses that went out of business because Walmart/Amazon weren't offering better products or services.
In a local mom and pop store, the mom and pop owned the store and were invested in the community, Their money was spent back in the same place it came from. They had a personal stake in their reputation and knew the customers, and the customers knew them. This is how a community operates. You are thinking about it as a dry 'products and services' offering, when it is much more than that. You don't live to buy products and services, you live to do other things, and a community fosters that part of your life. The 'spending money to get things you need or want' part is to facilitate the rest of your life, not the other way around.
> They also had much less generous return policies.
Why is this an issue? People who consistently rely on generous return policies are either buying shoddy goods or abusing it at the cost of everyone else. Figure out what you want before you buy it and then it won't be a problem.
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The thing about mom and pop is there was competition. With amazon enshittifying you have no options.
> then I can go socialize with people I choose to
In the previous comment I was about to say it but then stopped myself: the same thing happened to human relations. Competition isn't local, it's global. In dating you aren't competing against the rest of your village, you're literally competing against the whole planet, because the cute girl you see at the office can get a Tinder match from a guy in Australia and there's nothing you can do about it. Similar thing happened to friends - why would you be friends with your neighbor if instead you can be friends with a guy who lives one hour away one way but he's more fun.
Obviously, it's great to be on the winning side and bad on the losing side. If you're rich and charming then globalization has zero downsides for you. If you're not, well, welcome to capitalism.
This is good for consumers.
So another platform disrupting the duopoly would be good, no?