Comment by dangus

The main feature you seem to be interested in is the fact that you’ve saved yourself 100x infrastructure costs on your back end and that the app performs well. But that doesn’t benefit end users at all, that isn’t a solution to business pain.

That ability to integrate is the core of Slack’s identity. That’s the main reason to use Slack instead of its predecessors. Slack competitors like Teams, Zulip, and Mattermost all offer easy ability to integrate with anything that can make a web request.

You site’s marketing copy dunks on Huddles but I think it’s the other essential functionality to include in a chat application. You’re saying I can’t have a video/screen sharing call on your application when I can do that for free with Discord?

IMO this package you’re advertising is kind of a contradiction and/or a no-man’s land.

It’s like you’re charging $20 for Notepad.exe when the Microsoft Office suite is $100, and then your selling point is that it’s fast and lightweight. But then your customers could just get Notepad++ for free elsewhere.

I’m concerned for you as far as having a buyer persona or ideal customer profile.

People who buy your product for its low price have to supplement lost features by paying for other stuff.

People who don’t need all the features of Slack could just use something free like Signal, WhatsApp, Matrix, Discord, etc, and they might actually GAIN some features in comparison.

People who buy your product to avoid bloat arguably don’t really avoid it because they have to constantly leave your app and use other stuff to supplement it.