Comment by michaelt
8 hours ago
> I pay Slack $50k/year. They have no reason to shut me off.
They don't have to shut you off - but they've got every reason to raise the price.
If they can bully you onto a $15/user/month 'Business Plus' plan, your 1000 clients would cost you $180,000 a year.
Every third party you contract with can pull the rug from under you this way, even this new startup with its 'forever free tier'.
You plan for it as a potential risk just like anything else and, if the time comes, you can work on migrating out. Companies will off board third parties all the time if the financials don't add up.