Comment by lucideer

> I brought it to my local repair shop. The owner had to tell me that they cannot repair Fairphone's, and that, for him, it is one of the worst companies to deal with.

This sounds like an odd & inconsistent story (from the repair shop guy - I'm not doubting your side of this, only his). Why would he need to be dealing directly with the company for any reason other than to purchase replaceable modules which are consumer-available & what would they be giving him trouble with specifically? Unless he's sending all his phones for repair back to the OEMs, but I'm sure that's not the case.

I wouldn't be surprised if some repair shops simply have a "mainstream brands only" blanket policy & don't consider other brands worth the time it takes to read about.

Otherwise you're right that the fingerprint module is specifically a bit of an achilles heel in their repairability. Even leaving aside the fingerprint reader isn't a separate component, it's also unclear to my why they made the decision not to sell the core module for standalone replacement (even if it ended up being quite expensive).