Comment by cloud-oak

Sadly had a very similar experience about the screen of my FP4, which seems to have a serial fault of producing random inputs whenever it so pleases [1]. Knowing I had bought a phone with great self-service claims, I was confident they could just send me a replacement screen and I could swap it myself. But no, they insisted that I had to send it in, claiming that this would be better for the environment.

I do want to support Fairphone's mission and wish I could whole-heartedly recommend it to friends and family. But this experience and the many software issues have led me to recommend other options instead.

1. https://forum.fairphone.com/t/ghost-inputs-on-fp4/82837