It is a question asking how you would do that if you cared. I.e how do you measure/quantify that annoyance as a metric when they are captive and have no choice to leave.
Traditionally you would be able to measure annoyance by reduced usage, but that’s not the case in a captive market, so how do you measure it?
It is a question asking how you would do that if you cared. I.e how do you measure/quantify that annoyance as a metric when they are captive and have no choice to leave.
Traditionally you would be able to measure annoyance by reduced usage, but that’s not the case in a captive market, so how do you measure it?