Comment by duskdozer

Paid tools are in my experience much more likely to engage in practices that make them less useful or more frustrating for me, like:

- repeatedly changing UIs in often deleterious ways - wasting my/CPU time on analytics and engagement - upselling tactics - focusing on making the most money, not providing the best tool - preventing or making difficult the use of old versions - reducing customization for the sake of reducing customer support or branding - preventing me from making minor tweaks to code that would improve or fix something