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Comment by quietsegfault

1 month ago

I only sell stuff on EBay as-is, no returns. I'm not sure if this protects me from their money back guarantee, but it gives me a little peace of mind until I too get bitten.

8 comments

quietsegfault

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the_gastropod  1 month ago

My listing was as-is, no returns. Didn’t matter. And I tried challenging it. Recorded a video where I opened the returned machine, assembled it, and pulled a perfect shot of espresso. Based on my server’s access logs, nobody at eBay even viewed the video. Whole experience cost me over $200 in shipping fees. Horrible experience.

lowbloodsugar  1 month ago

IANAL: but if a seller misrepresents what they’re selling then “As is” doesn’t help them. If I sell you a Ferrari “as is” but I send you a kit car that looks like a Ferrari, “as is” ain’t gonna help.

  • the_gastropod  1 month ago

    Yep. Therein lies the rub. eBay inserts themselves as the middle-man here. But they take 0 responsibility for assessing disputes if a buyer claims an item was not as described. They just arbitrarily refund buyers, and automatically pay for the shipping fees from the sellers' connected bank accounts. To make matters worse, as a seller, as far as I know, you can't limit how much the buyer can spend on shipping. So, e.g., if someone on the other side of the planet buys something from you, pays for shipping, then says "item not as described", you're going to be on the hook for a large sum. I guess this happens rarely enough for most big sellers that it's worth continuing to use ebay. But for average schmo use-cases (like selling old household goods), it's a ridiculous risk.

xeromal  1 month ago

Selling as is helps a bit but it only covers regret returns. If the item is not as listed such as claiming to be new but the packing is opened, you're still obligated to accept a return