Comment by iboshoer

1 month ago

Founder of Clerk Chat here, I work with RCS for Business day in and day out and know the protocol inside and out.

A lot of the criticism in this thread is fair from a client / handset perspective, but it’s important to separate consumer RCS from RCS for Business. On the business side, RCS is actually a very powerful, well-designed protocol with massive potential when used the way it was intended: verified senders, conversational flows, and rich interactions at scale.

At Clerk Chat, we’re leading the way on conversational RCS, not just blasting messages, but enabling real two-way conversations that feel native, secure, and useful. Yes, Google is the gatekeeper as well as carriers today, but that’s also what enables trust, verification, and deliverability at global scale. When you work with the ecosystem instead of against it, it’s surprisingly effective.

We’re investing heavily in RCS because we believe it’s the natural evolution of business messaging beyond SMS. For companies that want to engage users where they already are with rich UI, fast responses, and verified identity, RCS is hard to beat.

If you’re interested in exploring what’s actually possible with RCS for Business today, feel free to reach out. Happy to enable folks and share real-world learnings.