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Comment by magicmicah85

1 day ago

https://support.claude.com/en/articles/9015913-how-to-get-su...

Their support includes talking to Fin, their AI support with escalations to humans as needed. I dont use Claude and have never used the support bot, but their docs say they have support.

Thank you for pointing that out.

I was banned two weeks ago without explanation and - in my opinion - without probable cause. Appeal was left without response. I refuse to join Discord.

I've checked bot support before but it was useless. Article you've linked mentions DSA chat for EU users. Invoking DSA in chat immediately escalated my issue to a human. Hopefully at least I'll get to know why Anthropic banned me.